Plumbing & Heating Services

Staying warm and fresh

Nobody wants to face the reality of plumbing, boilers and heating systems that don't work – it makes life really uncomfortable.


  • When you want a nice hot shower or a long soak in the bath, you expect there to be hot water readily available. When the boiler stops working it's a major problem – especially if it's winter time
  • If you have gas central heating or gas for cooking you probably don't think about what happens when your gas system isn't working properly – until there's a problem
  • Running water is something you take for granted until you turn on the tap and nothing happens – or, worse still, water is running where it's not meant to!

Boilers

Better boilers; warmer homes; lower bills

Nobody wants a boiler that breaks down and it can be expensive to replace your old boiler – but it could be costing you more than you realise if you have an old boiler. Today's new models of boiler tend to be much more energy efficient – that means your bills are lower every month. You'll find that Willow Services will:

  • Maintain your boiler so it doesn't break down on the coldest day of the year
  • Repair your boiler if it has been giving you problems
  • Replace your old boiler with a nice shiny new one!

If your boiler is old, or even just a bit unreliable, you can guarantee it will decide to go wrong when you need a hot shower in the morning or just as everyone gets in and expects a nice warm house! If your boiler needs fixing or replacing, talk to us – there are various government schemes from time to time that can contribute towards the cost of replacing your boiler. A chat with us can bring you right up-to-date with what is currently available in grants and subsidies.

Don't wait until your boiler finally gives up – give us a call on 01480 582581 or visit our contact page for more information.

Boiler Repairs

Get your boiler back in action – fast

If your boiler is old, or even just a bit unreliable, you can guarantee it will go wrong when you need a hot shower in the morning or just as everyone gets in and expects a nice warm house! If you're faced with a boiler that refuses to cooperate you'll need help quickly. Don't risk tinkering with it yourself – if you happen to get it wrong you could be dealing with an explosive situation! For:

  • Fast response
  • First-class service
  • Expert skills

Don't wait until your boiler finally gives up – give us a call on 01480 582581 or visit our contact page for more information.

Cylinder Changes

Getting into hot water

You don't want a leak, but if you've got an old cylinder it's a possibility (and you just need to call us to get it fixed fast). However, that's not the only reason for changing your hot water cylinder. If you find the hot water runs out before the family have finished their ablutions, it may be time for a bigger hot water cylinder that meets the needs of your family.

You may want to swap a traditional cylinder for an unvented cylinder. That means that your hot water tank is fed directly from the mains instead of from a tank in your loft. If you're thinking of a new central heating system you might want to consider a combination boiler, which means there's no need for a hot water cylinder at all!

Talk to us about your options, whether you want a new and bigger hot water cylinder, an unvented cylinder or want to relocate your cylinder somewhere more convenient.

Heating Systems

Efficient heating for a happy home

Being cold makes people miserable; there's nothing worth than feeling chilly all the time. But poor central heating can mean your home doesn't stay warm – or that the cost of keeping it warm is astronomical. A modern heating system should do two things:

  • Keep your home toasty and warm
  • Reduce your monthly energy bills!

In other words – more warmth for your pound! If your heating isn't doing its job it's worth having it checked out. It may just need a bit of TLC to make it work better and you can be sure we won't recommend ripping your current system out, unless it's absolutely necessary. Whether you want your current heating system maintaining, want to look at modern replacement central heating or want to install a new heating system in a property that hasn't had one before, let's have a chat and find out what is the best option for you.

General Plumbing

Water, water everywhere...

When you turn on a tap you expect water to come out. If you want a nice, hot shower you expect hot water to flow on demand. If you've got water-fed central heating you expect the radiators to be hot when the heating is on. These are all things you probably take for granted, until they don't work as expected. Worst of all is when water comes out of somewhere it's not supposed to!

When your water isn’t flowing where it's supposed to you'll need a professional to help – and you need them fast. Being without running water or heating is no fun at all.

So – if things aren't working, call us on 01480 582581.
You'll find you can also get help with general plumbing too:

  • Relocating the loo
  • Installing a new sink in the kitchen or hand basin in the bathroom
  • Swapping a bath for a shower
  • Adding a new radiator into the system
  • Replacing taps and waste pipes

In fact, if there's anything to do with water that needs attention, just call us!

Heating Controls

Warmth where you want it

Older heating systems used to have one thermostat, usually found in the hallway, so the entire house was heated to the specified temperature. Heating controls are more sophisticated these days!

The new heating systems have not only zoning systems (and this is a requirement in the new building regulations) so each floor has its own thermostat, but each radiator can have a separate thermostatic radiator valve (TRV) so you can set the temperature in every room separately.

This means that the heating is at the temperature you want in the rooms where you need it. If you have a spare bedroom that is rarely used, you can keep it at a lower temperature, just to keep it aired. If someone in the family likes a cool room to sleep and others like a warm, toasty bedroom – no problem.

If you'd like to find out about replacing or upgrading your heating controls, call us on 01480 582581 or visit our contact page to request more information.